Invoicing UK Customers Under DDP

What the invoice has to show

Once you are UK VAT registered and selling on DDP terms, your invoicing changes, and getting it right is what keeps your VAT and your customs in step. This is the practical follow-on to DDP explained.

In short: once you are UK VAT registered and selling DDP, your sales invoices to UK customers must charge UK VAT (usually 20%) and show your UK VAT number, not be zero-rated as an export. Separately, you provide a commercial invoice for customs at the point of import, showing the value used to work out duty and import VAT. Keeping the two consistent keeps customs and VAT aligned.

Your UK sales invoice

Because the DDP sale to your customer is a UK domestic sale, you charge UK VAT on it. A UK VAT invoice needs to show the required details, including:

  • your business details and your UK VAT registration number;
  • an invoice date and number;
  • a description of the goods;
  • the VAT rate (usually 20%) and the VAT amount charged in GBP;
  • the amount payable excluding VAT, and the total.

The key point: do not zero-rate the invoice as though it were an export. It is a UK sale, so UK VAT applies.

The commercial invoice for customs

At import, a commercial invoice supports the customs declaration and the value on which duty and import VAT are worked out. This is a different document doing a different job from your VAT sales invoice, and the two need to be consistent: the customs value should reflect the same commercial reality as your pricing (see customs valuation), and the details on the commercial invoice should match the instructions provided to your customs agent.

Common invoicing mistakes

  • Zero-rating the UK sale as an export: the classic DDP error.
  • Leaving the UK VAT number off the invoice once registered.
  • Not showing the VAT amount charged in GBP: the invoice is automatically invalid and could cause problems for your customer.
  • A mismatch between the commercial invoice value and the customs value.

We set your invoicing up so these do not happen, and we review your templates as part of getting you started.

How we help

  • We tell you exactly what your UK sales invoice must show.
  • We make sure your commercial invoice and customs value line up.
  • We build this into your onboarding so it is right from the first shipment.
Amanda Bowles

Author: Amanda Bowles (VAT).

Last updated: 8 September 2026.

Reading time: about 3 minutes.

Sources (verified 12 Aug 2026): what a VAT invoice must show: VAT record keeping: VAT invoices; standard rate 20%: VAT rates.

Frequently asked questions

Yes, once you are registered and selling DDP: it is a UK sale. Usually at 20%.

No. The commercial invoice supports the customs declaration; the VAT invoice is your sales document to the customer. They should be consistent.

Yes. We do this as part of setting you up.

Talk to us

If you want your DDP invoicing right from day one, contact our VAT team.

Amanda Bowles

Amanda Bowles

Senior Manager

VAT

Kate McDermott

Director

Head of Indirect Tax & HR